cls ccsa -csa to e1a 2

[resorttech12]

I have two guest rooms on the same floor. One can dial an international number (the e1a), and the other cannot (csa).

cls ccsa-csa (won't let me dial int.)
cls ccsa-e1a (will dial international)

That is the only difference between these two sets. I've looked, maybe not in the right places though. Thanks for any guidance.

matt

 

[acewarlock]

Post both TNB's here so we an see them.


This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[StanleySteamer]

CCSA is usually controlled by a Property Management System.
When a guest checks in the PMS will send a message to the PBX to change the CCSA. Possibly the PMS does not have the correct information in its database for that room. You could try checking the guest in again to see if it updates the CCSA.

 

[resorttech12]

Here you go, Ace. And just so you know, I am new to the Meridian PBX and feeling borderline unintelligent.


>ld 20


PT0000
REQ: prt

TYPE: tnb

TN 12 1 5 8

DATE

PAGE

DES


DES 421262
TN 012 1 05 08
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 1262 0 MARP
CPND
NAME AL WAHEDI, NASSER
XPLN 23
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 6999
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBA XFD WTA THFD FNA HTA ONS
LPR XRD AGRD CWD SWD MWA RMMD SMWD LPA XHD SLKD CCSA-CSA LND TVD
CFTA SFD MRA C6D CNID CLBD AUTU
ICDA CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR
RCO 0
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
FTR FDN 6999
FTR EFD 6999
FTR EHT 6999
DATE 7 DEC 2005


Below is the TN that is allowing us to dial International.

REQ: prt

TYPE: tnb

TN 12 1 5 6

DATE

PAGE

DES


DES 421259
TN 012 1 05 06
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 1259 0 MARP
CPND
NAME RAFIQ, RANA ASMAT/2
XPLN 23
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 6999
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBA XFD WTA THFD FNA HTA ONS
LPR XRD AGRD CWD SWD MWA RMMD SMWD LPA XHD SLKD CCSA-E1A LND TVD
CFTA SFD MRA C6D CNID CLBD AUTU
ICDA CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR
RCO 0
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
FTR FDN 6999
FTR EFD 6999
FTR EHT 6999
DATE 7 DEC 2005

 

[resorttech12]

UUGGGHHHH!!! There are days when I wish I were back pulling cable for 12 hrs at a time. It WAS the PMS system (thanks, Stanley) and a healthy dose of user error. I apologize for wasting your time, fellas. Thanks for the help, and may Karma bring you good fortunes!!

 

[PMMrMan]

Looks like your NCOS levels are off. I agree with the previous post, your PMS is probably not changing the Network Class Of Service (NCOS) I'm guessing NCOS 6 allows International and NCOS 1 is restricted access.

Try rechecking him in. It may work. If not you will need to manually changed the NCOS level to 6

 

[acewarlock]

(CCSD) Controlled Class of Service Denied phtn-20
CCSA Controlled Class of Service Allowed
CCSA is required for the Electronic Lock feature. See the
Flexible Feature Codes section in the Features and
Services (553-3001-306). Must have Controlled Class of
Service (CCOS) package 81.


Prt out LD 57 FFC


This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[resorttech12]

Thanks again for your responses. I've learned quite a bit in the six or so weeks I have been looking at this site. You guys are great.

matt

 

[acewarlock]

Controlled Class of Service
If Electronic Lock (ELK) is activated, the CCRS Class of Service is used
whether Controlled Class of Service (CCOS) is active or not. ELK takes
precedence over CCOS. If ELK is deactivated, the set is treated as per
existing operation.
When FFC ELKA and a password is entered, this set will use the CCRS Class
of Service configured in LD 15. The CCRS Class of Service will always be
used whether or not CCOS is currently controlling the set’s Class of Service.
When FFC ELKD and a password is entered, the set will use the appropriate
Class of Service associated with this set. If CCOS is enabled for the set, the
associated customer Class of Service is used (i.e., CCRS, ECC1, or ECC2).
If CCOS is not enabled for this set, the set’s own Class of Service is used.
When FFC ELK is deactivated, the set reverts back to the Class of Service as
it should be without FFC ELK, instead of always reverting back to the set’s
Class of Service (i.e., if CCOS is enabled, it will use the customer’s Class of
Service; if CCOS is not enabled, it will use the set’s Class of Service).
Intercept Treatment
If Intercept Treatment has been specified for a call to a vacant number
(CTVN), the Digit Display (DDs) on the Attendant Console is affected by
Flexible Feature Codes (FFCs). If no FFC has been defined, the dialed digits
are displayed up to and including the first digit that fails to match any
Directory Number (DN). If one or more FFCs have been defined, the dialed
digits are


This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.