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Closing out to incorrect tender

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lislis14

MIS
Sep 15, 2014
8
US
Good Morning!

I have a question about Positouch. 10 sites total, all using one image from another location. I work for a third party interface company. When our software was installed we just needed to change the location id to reflect correct transactions coming to us.

Here is the problem

two of these sites are closing out and referencing the wrong tender, the other 8 are working like a charm. It seems we are battling with paytronix

A little background..
I tried to share a virtual path with paytronix and it still closed out incorrectly. I made a separate VP and no go. We share a xml "request" with paytronix.

Could someone maybe give me a little insight as to how posi recognizes its tender request? I hit a wall here. If you need more information, please let me know!!
 
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