Personally, I have used Norton Ghost for years and still do, but that's more out of convenience than anything (all of my images- some of which I can no longer re-image--are in Ghost format). It still does the job, but I think there are better options out there.
My biggest complaint about the Norton product- which I will admit isn't huge- is that the most capable way to use it seem to be via Nortons DOS mode, which means rebooting your laptop or whatever your using as the "master"- to use or create an image. Where it gets annoying is when you need to do the same image on multiple drives- and you have to continually reboot into windows are reboot to Norton's DOS mode to get it to work. But it does what I need it to do. In recent versions, it seems like it's tried to broaden it's appeal as a BACKUP utility, and made little or no advancements in terms of what it does for imaging.
If I had to do it over, I'd buy one that allows you to do the image a hard drive via USB-IDE/SERIAL (which Ghost does do since 2003) and that works while the computer your using to run Ghost to stay in Windows (which I am not sure if Ghost can do yet).
Other demo software I've used, like ACRONIS, would even let you make an image of the computer your using while it was running on the very same computer you were running ACRONIS on. I was fairly impressed with that software overall, but eventually decided to stick with Ghost because of all my old images.
I still use Ghost 2003- I looked at the newer versions, and they were confusing, convoluted, and very much seemed like a product that wasn't sure what it wanted to do, with a pretty high learning curve.
Check out the demo version of ACRONIS, it was pretty good and I was literally using it in minutes without much playin around.
I use clonezilla to image drives. The interface might now be as user friendly has acronis or gosht but the price of free this software beats the competition.
Also i have cloned entired servers with 450gb of hard drive space into a another server (same type and brand) i under 30 minutes.
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