Clients wont register in SMS 2003 Console

[roosterlegg]

Ive done every kind of install possible. Push, Manual, and script. The services are running on the client ends. Its just not reporting back. Firewalls are off. Ive tried everything. Here is my log. Sorry if its too Long.

Waiting for change in directory "D:\SMS\inboxes\ccr.box" for queue "Incoming", (30 minute backup timeout). $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.055 2005 Eastern Daylight Time><thread=5736 (0x1668)>
Received request: "THCWRLTH" for machine name: "BEN-XP" on queue: "Incoming". $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.180 2005 Eastern Daylight Time><thread=5736 (0x1668)>
Stored request "THCWRLTH", machine name "BEN-XP", in queue "Processing". $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.258 2005 Eastern Daylight Time><thread=5736 (0x1668)>
======>Begin Processing request: "THCWRLTH", machine name: "BEN-XP" $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.258 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0)~ $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.274 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Attempting to connect to administrative share '\\BEN-XP\admin$' using account 'c2\administrator'~ $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.274 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> The 'best-shot' account has now succeeded 1484 times and failed 42 times. $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.336 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Connected to administrative share on machine BEN-XP using account 'c2\administrator'~ $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.336 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Attempting to make IPC connection to share <\\BEN-XP\IPC$> ~ $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.352 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> System OS version string "5.1" converted to 5.10 $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.368 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Could not retrieve the heartbeat time from the client (2)~ $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.383 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Unable to retrieve a sites list from machine "BEN-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.383 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Unable to retrieve travel mode switch from machine "BEN-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.399 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Unable to retrieve pending command value for sms client base components from machine "BEN-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.399 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Could not retrieve the site config timestamp from the client (2)~ $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.399 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Client type to be installed on BEN-XP: Advanced client $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.415 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
Advanced client version detected on target machine BEN-XP $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.415 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Mobile client on the target machine has the same version, and 'forced' flag is turned on.~ $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.415 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Copying client files to \\BEN-XP\admin$\system32\ccmsetup.~ $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.430 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Copying file "D:\SMS\bin\I386\MobileClient.tcf" to "\\BEN-XP\admin$\system32\ccmsetup\MobileClient.tcf" $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.446 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Created service "ccmsetup" on machine "BEN-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.774 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Started service "ccmsetup" on machine "BEN-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.821 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
---> Completed request "THCWRLTH", machine name "BEN-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.836 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
Deleted request "THCWRLTH", machine name "BEN-XP" $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.836 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
<======End request: "THCWRLTH", machine name: "BEN-XP". $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:35.852 2005 Eastern Daylight Time><thread=3212 (0xC8C)>
Submitted request successfully $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:37.258 2005 Eastern Daylight Time><thread=5736 (0x1668)>
Getting a new request from queue "Incoming" after 100 millisecond delay. $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:37.274 2005 Eastern Daylight Time><thread=5736 (0x1668)>
Waiting for change in directory "D:\SMS\inboxes\ccr.box" for queue "Incoming", (30 minute backup timeout). $$<SMS_CLIENT_CONFIG_MANAGER><Fri Aug 12 13:42:37.274 2005 Eastern Daylight Time><thread=5736 (0x1668)>

 

[tbrennans]

Just a guess but are these in a boundary? Meaning you can install a client but if its not in a site boundary it won't be assigned.

If they are assigned with the client installed then that is usually a sign that the MP is having a problem

 

[globalstrata]

If you MP is having problems, the best thing is to use the MP Troubleshooter from the SMS Toolkit.

http://www.microsoft.com/smserver/downloads/2003/tools/toolkit.mspx

Gladys Rodriguez
GlobalStrata Solutions

http://www.globalstrata.com