Client's safari can't connect to my secure site

[webmigit]

One of my clients runs on a Mac with the latest version of Safari and he can login to my site and use it (on a secure connection) but one page redirects him to another page (as it does everyone) and once redirected he just sees that he can't access it because of security or something.. Some issue with his browser, Safari.

Site is on a windows machine... I've made no changes to the pages recently, noone else reports this error and no sort of permissions are set on any files.

Help?

ALFII.com

http://www.alfii.com

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[ObviousTroll]

You really gotta tell us more about the error. You don't tell us how you maintain security, for example - are you using cookies? Does the redirect change the domain name?

Often these "browser errors" are really issues where IE fails to follow the spec, but people assume IE is right because it controls 90% of the market.

Things to look at: what is the domain the cookie is valid for? Does the redirect stay in that domain? Is it really a security issue or is it an HTML rendering problem?

Here's a question: have you tested your app with Firefox, Netscape and other non-IE windows browsers? I'm willing to bet that any problem you have with Safari will also happen with those browsers.

 

[webmigit]

I maintain the login by sessions, but I use a secure certificate.

I've used my site in many other browsers as I know the ignorance of IE and try to find one I can be as comfortable in. I've used the site with netscape (hate ns), opera (opera is decent), firefox (very ms-like so its kind of nice.

ALFII.com

http://www.alfii.com

---------------------
If this post answered or helped to answer your question, please reply with such so that forum members with a similar question will know to use this advice.

 

[ObviousTroll]

Hrm.

Well, that's one fix - firefox is available for Mac, so you could ask the user to try it and see what happens.

Otherwise, you'd have to collect more data - capture system logs while the user is having the problem, that sort of thing. It does sound like Safari is losing the session for some reason.