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client agent for ARCserve 2000

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FunkyWalker

IS-IT--Management
Oct 18, 2001
3
CA
I'm having difficulty installing client agents on my servers.
I get these stupid errors stating that the install program can't open data.cab on the installation cd. If I copy the folder in which this file resides onto my C: drive and then run the setup program the installation will progress further but eventually gives me a message stating "Failed to install CA license. Please install the CA license from %s after ARCserve setup is completed." After I click OK it brings me back to the setup dialog box informing me that setup has failed. Wah????B-(
 
Have you restricted any services on these servers? How does a remote install of the client agents go? Have you updated MSI on these servers? if not run instmsiw from the arcserve msi directory on the arcserve cd.

hope this helps.

guru
 
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