CLID on GTD5 NI-2

[pandabear1]

I have a couple of SX-200ICP rel 4.0.3.12 that are not displaying i/c name and number properly. At site A I get i/c number but no name and at site B the only thing that is displayed is the called number. The trunking is Pri and I have the trunks programmed as E&M. The cos options and all other options are programmed the same as a working site on a DMS. In form 42 I have the protocol programmed as "NI-2" and the variant as "none". I have changed these options to no avail, keeping in mind the link resets with a change.
Does anyone have a 200ICP working on a GTD5 NI-2 that displays name and number properly. I do see name and number coming into both sites.
thanks.

 

[kwbMitel]

With GTD5 troubleshooting can be difficult.

You say you've confimed that the name is being received. As I remember it this requires a L2L3 trace and Hex to ascii conversion. How did you do this?

Not having the GTD5 varient enabled seems wrong.

Displaying DNIS digits instead of ANI would be a COS option. Display ANI only would also be a COS option.

Need more info before commenting further.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[pandabear1]

as indicated I have the same cos options as in a DMS100 office and all is well with them, so should eliminate cos. I have confirmed name and number coming into site thru smdr. These sites are quite a distance so not easy to test. I will eventually be going to site but I wanted to do as much remotely before going. I have a Pri meter so can do test or do the embedded tests in the ICP when I go. Just wanted to make sure I wasted missing something. I have tried the variant with GTD5 and without to no avail. I even tried out of desparation DMS. I am not a fan of GTD5 switches. Does anyone have a GTD5 NI-2 working with clid?

 

[kwbMitel]

I did have CLID on an SX-200 but I've since upgraded to a 3300. The CLID is still working on the 3300. Basically this answers the question of whether it can work.

What type of hardware are you running on the 200 for the PRI? Embedded, PRI Card in per node, NSU?

The E&M part of your config may be a factor but I can't be sure.



*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[pandabear1]

Pri is embedded, what did you have for protocol and variant?

 

[kwbMitel]

I was running this on an older system (LTW19 ELx) with a PRI Card in a per node.

As it happens I still have an ascii capture of the programming.

I had the PRI trunks set up as
- CCT Descriptor DID/Tie (Shown Below)
- Protocol - NI-2 Varient GTD5
- Link Descriptor as shown Far below
- I've also provided my typical COS options Far Far Below

[tt] [ T1 DID/TIE : 2 ] OPTION NAME STATUS
---------------------- ------ ---- ------

Reverse to Idle NO
Far-end gives answer supervision NO
Inhibit automatic supervision NO
No seize alarm NO
No release alarm NO
Toll office NO
Is this a CO YES
DTMF NO
Save Busy-Out Status YES
Disconnect timer 150 - 900 ms ( 50 ms inc ) 150
Release acknowledge timer 2 - 120 seconds 20
Guard timer 200 - 1000 ms ( 100 ms inc ) 200
Incoming start type WINK
Debounce timer 20 - 150 ms ( 10 ms inc ) 100
Wink timer 150 - 300 ms ( 50 ms inc ) 200
Outgoing start type WINK
Digit outpulsing ratio 60/40
Outpulse delay timer 100 - 2000 ms ( 100 ms inc ) 800
Flash timer 200 - 700 ms ( 100 ms inc ) 300
Flash type LOOP FSH
Flash over trunk NO
Interdigit timer 300 - 800 ms ( 100 ms inc ) 800
Wait for delay timer 300 - 5000 ms ( 100 ms inc ) 5000
Remote end is a satellite NO
Remote end is a satellite with OPS lines NO
Direct access on CO Line Keys: bypass Key System Toll Control NO
QSIG Supplementary Services NO



[ LINK DESCRIPTOR NUMBER : 1 ] VALUE
-------------------------------- -----

Alarm debounce timer ( 300 - 3200 ms ) 2500
Line Coding ( AMI, AMI&ZCS, B8ZS) B8ZS
Line Build Out ( 0, -7.5, -15, -22.5 DB) 0 DB
Line Length ( max 132, 265, 398, 533 or 655) 266-398
Framing ( D4 or ESF ) ESF
Slip rate - maintenance limit ( 0 - 9000 ) /24 hrs 255
Slip rate - service limit ( 0 - 9000 ) /24 hrs 7000
Slip rate - network sync limit ( 0 - 9000 ) /24 hrs 7
BER - maintenance limit ( 10**-n , n = ( 3,4,5,6 )) / hour 4
BER - service limit ( 10**-n , n = ( 3,4,5,6 )) / hour 3
Framing losses - maintenance limit ( 0 - 9000 ) /24 hrs 255
Framing losses - service limit ( 0 - 9000 ) /24 hrs 9000
RTS timer - service limit exceeded ( 1 - 255 min ) 30
RTS timer - net slip limit exceeded ( 1 - 255 min ) 30
RTS timer - after alarm ( 0 - 300 sec ) 10


[COS:01 DIGITAL ] OPTION STATUS OPTION NUM
----------------- ------ ------ ------ ---

Attendant-Timed Recall (NO ANS) 0=disable 5-240 s 30 115
Attendant-Timed Recall (HOLD) 10-240 seconds 40 116
Attendant-Timed Recall (CAMPON) 0=disable 5-240 s 40 117
Attendant Call Forward No Answer Timer 10-240 s 30 118
Apply Key Line Conference Warning Tone ENABLED 126
Call Forwarding - Busy ENABLED 206
Call Forwarding - No Answer ENABLED 207
Call Forwarding - External ENABLED 208
Call Forwarding - Always ENABLED 209
Call Hold And Retrieve Access ENABLED 211
Can Flash If Talking To An Incoming Trunk ENABLED 212
Can Flash If Talking To An Outgoing Trunk ENABLED 213
Directed Call Pickup ENABLED 218
Discriminating Dial Tone ENABLED 219
Do Not Disturb ENABLED 220
Clear All Features ENABLED 221
Hold Pickup (Attendant Paged Access) ENABLED 225
Message Waiting Setup - Lamp ENABLED 232
Outgoing Trunk Camp-on ENABLED 237
Line Privacy ENABLED 240
Abbreviated Dialing Access ENABLED 245
TAFAS Any Access ENABLED 248
TAFAS Access During Day Service ENABLED 250
Transfer Dial Tone ENABLED 251
Call Forward - Don't Answer Timer 2-6 rings 3 253
PBX Telephone - Call Hold Recall Timer 1-10 min 1 254
Repeated Camp-On Beeps Timer 5-15 seconds 10 255
Display Prime As Forwarder ENABLED 258
Delay Ring Timer 2-6 rings 3 263
Automatic Callback ENABLED 300
Camp-On ENABLED 301
Flash-in Conference ENABLED 302
Paging Zone 1 Access ENABLED 303
CO Trunk To CO Trunk Connect ENABLED 313
CO Trunk To Tie Trunk Connect ENABLED 314
CO Trunk To DID Trunk Connect ENABLED 315
Tie Trunk To Tie Trunk Connect ENABLED 316
Tie Trunk To DID Trunk Connect ENABLED 317
DID Trunk To DID Trunk Connect ENABLED 318
Extension Non-CO Trunk To Trunk Connect ENABLED 319
Trunk Recall Partial Inhibit ENABLED 403
Display ANI/DNIS/CLASS Information ENABLED 502
Display CLASS Name ENABLED 503
Station/Set: Allow My Number to be Displayed ENABLED 507
SUPERSET Telephone - Auto-Hold Disable ENABLED 601
SUPERSET Telephone - Background Music ENABLED 602
PBX SUPERSET Telephone - Automatic Outgoing Line ENABLED 604
Display ANI Information Only ENABLED 613
SUPERSET Telephone - Handset Volume Saved ENABLED 614
Alarm Audio Level for Sets RINGER 618
SUPERSET Telephone - Max Call Logs Allowed (0-20) 20 620
Key System - Direct CO Access ENABLED 680
Key Set/Sub Att - Call Hold Notify Timer 0-600 s 60 681
Key System - Direct Paging Handsfree Answerback ENABLED 683
Key System - Can make All Set Page ENABLED 684
Key System - Can receive All Set Page ENABLED 685
SMDR - Overwrite Buffer ENABLED 702
SMDR - Drop Calls < n Digits ( 0..11, disable=0 ) 0 803
SMDR - Record ANI/DNIS/CLASS ENABLED 814
DTRX Herald Text Select ( 1-4 ) 1 905
[/tt]


*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[pandabear1]

my cos for single line sets:

Attendant-Timed Recall (NO ANS) 0=disable 5-240 s 30 115
Attendant-Timed Recall (HOLD) 10-240 seconds 30 116
Attendant-Timed Recall (CAMPON) 0=disable 5-240 s 30 117
Attendant Call Forward No Answer Timer 10-240 s 30 118
Direct To ARS ENABLED 217
Discriminating Dial Tone ENABLED 219
Flash Disable ENABLED 223
Message Waiting Setup - Lamp ENABLED 232
Line Privacy ENABLED 240
Call Forward - Don't Answer Timer 2-6 rings 5 253
PBX Telephone - Call Hold Recall Timer 1-10 min 1 254
Repeated Camp-On Beeps Timer 5-15 seconds 10 255
UCD Music On Hold Timer 0-50 minutes 0 256
Delay Ring Timer 2-6 rings 3 263
Display Held Caller ID on ONS/Class ENABLED 273
Paging Default (0-9) (0 Gives All Enabled Zones) 0 312
Recording Failure to Hangup Timer 1-255 seconds 30 404
Allow To Be Monitored <0=dis, 1=no beep, 2=beeps> 0 406
Display ANI/DNIS/CLASS Information ENABLED 502
Display CLASS Name ENABLED 503
ONS Stations Support CLASS ENABLED 505
ONS Positive Disconnect <0 - 5 sec> <0 = disable> 1 506
Station/Set: Allow My Number to be Displayed ENABLED 507
Station/Set: Show Internal Numbers on My Phone ENABLED 508
Telephone - Guest Room Template (0-3) 0 610
Display ANI Information Only ENABLED 613
Alarm Audio Level for Sets RINGER 618
Telephone - Max Call Logs Allowed (0-20) 0 620
ACD - Agent Template (0-3, 0=disable) 0 650
ACD - Supervisor Template (0-3, 0=disable) 0 651
ACD - Senior Supervisor Template (0-3, 0=disable) 0 652
SMDR - Overwrite Buffer ENABLED 702
SMDR - Drop Calls < n Digits ( 0..11, disable=0 ) 0 803
Standard Ring Applies ENABLED 809
Delay ONS Ring - Wait for Network Name ( 0-6 s ) 0 813
DTRX Herald Text Select ( 1-4 ) 1 905

 

[kwbMitel]

The COS you sent me is for Single Lines?

Are we talking analog phones as would seem to be the case with having Direct to ARS enabled.

I can't think of any single line phones with diplays on them. If we're talking CLID to analog sets, that a whole new issue.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[pandabear1]

it definately is ons class and have confirmed DSPs on BCCIII in each bay. We have a couple single lines phones that display clid. I have a great number of them on DMS switches.