clid not displaying correctly

[ThomasLiss]

Hello,

we have a cisco 1760 connected directly to an NTBA (Germany) for VoIP. Working fine, but the extension is not being displayed on the called phone, only the base number (247044-0). Clid is allowed on this line from our Telekom.

On CCM, everything I can think of is set to allowed:

Outbound Calls
Calling Party Selection* Originator
Calling Party Presentation* Allowed
Called party IE number type* Cisco CallManager
Called Numbering Plan* Cisco CallManager
Calling Numbering Plan* Cisco CallManager
Caller ID DN: <nothing>
Display IE Delivery <check>
Redirecting Number IE Delivery - Outbound

Also, in the routing pattern, "Calling party presentation" is set to "allowed".

debug isdn q931 on the router gives:

00:27:176093659135: ISDN BR3/0 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x
0, Calling num 24704437
00:27:40: ISDN BR3/0 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Called
num 95143771
00:27:40: ISDN BR3/0 Q931: TX -> SETUP pd = 8 callref = 0x02
Bearer Capability i = 0x8090A3
Standard = CCITT
Transer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0x81
Calling Party Number i = 0x0081, '24704437'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '95143771'
Plan:Unknown, Type:Unknown
00:27:40: ISDN BR3/0 Q931: RX <- SETUP_ACK pd = 8 callref = 0x82
Channel ID i = 0x89
00:27:41: ISDN BR3/0 Q931: RX <- ALERTING pd = 8 callref = 0x82
Progress Ind i = 0x8288 - In-band info or appropriate now available
00:27:46: ISDN BR3/0 Q931: TX -> DISCONNECT pd = 8 callref = 0x02
Cause i = 0x8090 - Normal call clearing
00:27:46: ISDN BR3/0 Q931: RX <- RELEASE pd = 8 callref = 0x82
00:27:46: ISDN BR3/0 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x02

So, it seems the router is receiving the full number. Does anyone have an idea why it isn't transmitting it?

Thanks for any help,

Thomas

 

[limesdreieich]

Hello,
the only thing I can think is a problem in the route pattern. Can you check in the route pattern that you will have set the "use calling Party´s external phone number mask" and in the "calling party transformation mask" a X
In this way it is working well in our office.

 

[ccmuser]

What type of gateway are you going out of? MGCP? 323?

 

[ThomasLiss]

Hi everybody,

thanks for all your help.

I finally figured out that in order to display the complete number, incl. extension, I have to leave the field "external phone number mask" in ccm config blank. I put the base number there. Don't know why, but without en entry there, it works.

Thanks again & best regards,

Thomas Liss