CLID from forwarded cell phone

[informidicate]

Upgraded Opt 11c from 25.40 to 4.5 now when someone
call forwards their cell phone to their DID on their phone
when it CFNA's to Call Pilot it repeats the CLID of the
cell phone and the person does not subscribe to the system.
Tried putting the cell phone # in as a Extension DN but get the same treatment. Any clue as how to make this work.

Call Pilot is rls 4.

 

[the1sandman]

Nortel had me build an SDN and send it to the user's mailbox number through Express Message.

 

[johnpoole]

that works, a sdn default to the express mail dn. i usually use a maxp 1 acd but there is not a lot of diff between the two..

john poole
bellsouth business
columbia,sc

 

[MrPederman]

Install this pep. It worked for me. I believe it only happened with NI2 trunks.



PEP Details


PEP ID MPLR13860
ISSUE 1
Old PEP Name N/A
Type PATCH
Machine CPP
Generic And Release X21 04.00T
Status RELEASED
Category ACT
Included In Deplist(s) (PRODUCTION)

Included In Deplist(s) (TRIAL)

Site Dependent No
Fixed In Release X210430A
Superceded By



PEP History



Event


Date/Time


Engineer


Public View Access Approved 01-OCT-2004 04:10 David Henley
PEP Created 19-SEP-2004 07:09 Sergey Sudnitsyn



Title


PI: NO MAILBOX REACHED WHEN CALL TO MOBILE PHONE IS REDIRECTED TO VOICE MAIL



Problem Description


Problem Text:
NO MAILBOX REACHED WHEN CALL TO GSM IS REDIRECTED TO VOICE MAIL

Setup and actions performed to cause the problem:
CONDITIONS:
a) Mobile GSM phone redirection configured to route calls to Set A
on node X when mobile is busy, not reachable, does not answer
or rejects the call
b) Set A (any set on node X) is CFW to Voice Mail
c) Mailbox is programmed for set A

ACTIONS:
1) Make a call to busy the Mobile phone
2) Any set calls the mobile phone

Expected Results:
The call is routed to Set A's mailbox

Actual Results:
Caller hears "You are connected to a Voice Mail system. However, the
person
at extension << First 8 digits of DN of mobile phone >> does not
subscribe
to this service. Your call will be routed to an attendant"

Impact of problem
.

Frequency: Always

Keywords
CFA , MM , SN3 , EURO , CLID

Other comments
NOTE 1:
Same problem if the mobile phone does not answer or rejects the call

NOTE 2:
If the mobile phone is turned off, the call is routed to Set A's mailbox.





Notes


Part A for Call Pilot
Module Segment Procedure
------ -------- ----------
ICPM icpmseg2 PRA_ORIG_CADN

Part B for Meridian Mail
Module Segment Procedure
------ -------- ----------
CSAI csaiseg2 GET_PRA_TER_DN


The above fixes have been intergrated and then removed as a result of MP14178 / Q00337858 IPC CALL FORWARDED TO CALLPILOT GETTING WRONG GREETING




p13860_1.cpp