CLID - displays private number for two 3904 sets

[M4rkG]

We have two 3904 sets installed which will not show CLID. CPND comes through, but not CLID. I have double checked the DN and TN's, and all appears to be OK. I am unsure where to look from here. Here's a printout of the TN, maybe someone can see what's wrong.
Thank you
Mark
(btw, I did add CLS CNIA which did not solve the problem)

DES SCE1
TN 024 0 08 04
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
KBA 2
FDN xxxx
TGAR 1
LDN 0
NCOS 5
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
AHA DDGD NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
CDMR
CPND_LANG ENG
RCO 0
HUNT xxxx
LHK 0
PLEV 02
CSDN
AST 00
IAPG 1
AACS YES
ACQ AS: AST-DN
ASID 18
SFNB 1 2 3 4 5 6 11 12 13 18 22 24
SFRB
USFB 1 2 3 4 5 6 7 9 10 11 12 13 14 15
CALB 0 1 3 4 5 6 8 9 10 11 12
FCTB
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR xxxx 1 MARP
CPND
NAME ****
XPLN 27
DISPLAY_FMT FIRST,LAST
01 MCR xxxx 0
CPND
NAME ****
XPLN 27
DISPLAY_FMT FIRST,LAST
02 MCR xxxx 1
CPND
NAME ****
XPLN 27
DISPLAY_FMT FIRST,LAST
03 HOT D 4 xxxx
04 MCR xxxx 1
CPND
NAME ****
XPLN 27
DISPLAY_FMT FIRST,LAST
05 MCR xxxx 1
CPND
NAME ****
XPLN 27
DISPLAY_FMT FIRST,LAST
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK xxxx
17 TRN
18 AO6
19 CFW 4 xxxx
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
32 HOT L 0
33 HOT L 1
34 HOT L 2
35 HOT L 3
36 HOT L 4
37 HOT L 5
38 HOT L 6
39 HOT L 7
40 HOT L 8
41 HOT L 9
42 HOT L 10
43 HOT L 11
44 HOT L 12
45 HOT L 13
46 HOT L 14
47 HOT L 15
48 HOT L 16
49 HOT L 17
50 HOT L 18
51 HOT L 19
52 HOT L 20
53 HOT L 21
54 HOT L 22
55 HOT L 23
56 HOT L 24
57 HOT L 25
58 HOT L 26
59 HOT L 27
60 HOT L 28
61 HOT L 29
62 HOT L 30
63 HOT L 31
64 HOT L 32
65 HOT L 33
66 HOT L 34
67 HOT L 35
68 HOT L 36
69 HOT L 37
70 HOT L 38
71 HOT L 39
72 HOT L 40
73 HOT L 41
74 HOT L 42
75 HOT L 43
DATE 20 JUL 2007

 

[jamie2]

Do the sets have the lastest firmware?

 

[M4rkG]

Firmware @ ver 89

 

[johnpoole]

is that the same firmware as a working 3904.. that set is acquired.. you do not not to make changes to that set without deacquire.. why is it acquired?


00 SCR xxxx 1 MARP
are you calling out from that key? and if so is clid table 1 didn yes.. for a quick test if that is not the problem.. change an analog to the same dn as the 3904.. call out from it.. does the problem stay with the dn?

ld 96
enl msgo x.. on your d.. you may be sending the clid and the provider may not be picking it up.. depending on the far end switch type, they can allow or deny each dn

john poole
bellsouth business
columbia,sc

 

[M4rkG]

Sorry, should have given more information on that last comment. The firmware on disk is 89, and yes this firmware is the same as 80% of the working 3904 sets here.
The two sets in question are DCFW'd from a phantom TN to an apropos call management system, or failing that, they ring on the phone. I do not know why they are acquired as an AST DN - the setup of these phones was done long before I arrived at this company.

The SCR key is the main key for that user's position. Prior to the apropos system, it too was an mcr programmed on both sets, but alas AST licensing requires unique P-DN's.

The CLID table contains 0 through 3, and these work on all other sets without fail. 0 provides area code and exchange for did numbers, 1 provides the companies main published number for non-did's, 3 provides an area code and a second exchange for our second range of did's, and 2 is not used anymore.

I am figuring that this must be set specific, because when I add that SCR DN to my own 3904 and make a trunk call, I see CLID (on my cell phone).

Thanks,
Mark

 

[M4rkG]

Ah, ACQ is tied in with Symposium link.

 

[M4rkG]

Got it. CLS DDGD - DN Display on other set Denied. Change to allowed, and working.
Thanks for the input folks.

Mark