bigchiefdan
IS-IT--Management
Call comes into GW and is transfered to call center via plar. Telco at this site is not providing caller id.
3 or 4 times today that call displayed a caller id of 911 on our call center agents phone.
The call was routed from the gw mentioned above.
these are copper loop start lines in an FXO card.
Any ideas? I will be glad to post config if needed.
3 or 4 times today that call displayed a caller id of 911 on our call center agents phone.
The call was routed from the gw mentioned above.
these are copper loop start lines in an FXO card.
Any ideas? I will be glad to post config if needed.