clicking 1

[Telecomboy]

I have a customer with a Merlin Magix R4.0 in a Legend Carrier. It has worked fine for a year. Now, they are getting "clicking" while making internal calls. My first thought is a power supply issue, but was wondering if anyone else has experienced this issue and what the cause was. Any input is appreciated.

 

[tdaugirdas]

Is the clicking on all phones or just some? Clicking thru the speakerphone is normal while the system is rebooting - but it should stop when the display reappears on the phone. If they are hearing "clicking" on the line while on a call - then the line needs to be checked for shorts. Is it all lines or just one? Lots of questions - need more specifics from you about the problem(s).

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[Dexman]

When you say "Internal" do you mean Intercom calls within 1 physical building/office or would it include remote offices linked by a T1 or some other circuit?

If it ain't broke, I haven't fixed it yet.

 

[Telecomboy]

Bad information from the customer. It is happening on external calls, ATT came out and replaced a bad outside pair and they are waiting to see if that fixes it. Thanks for the response.

 

[merlinman]

Rule number 1, THEY ALL LIE.

http://home.comcast.net/~merlinman