johnven
Technical User
- Jan 28, 2003
- 44
Hi
When an ACD agent who is logged in to a phone calls another ext, the name of the agent is displayed with the set number she is logged in at. Is there a way to get it to show her Agent ID?
Regards
John
When an ACD agent who is logged in to a phone calls another ext, the name of the agent is displayed with the set number she is logged in at. Is there a way to get it to show her Agent ID?
Regards
John