CLI Presention on Ougoing Calls

[Evilpob]

I've got a problem with CLI presentation on our 2 trunk..

If i phone my mobile i only receive 5 digits displaying i.e 01563 instead of the fully number.

I've looked at public-unknown-number but can only see entries for trunk 1..

any ideas?

 

[montyzummer]

add the number you wish to present in the public numbering table for trunk 2 or add trunk group 2 to the existing fields , the do a list trace station and find out what digits are being sent to line , from there you may need to turn on some fields on your trunk group form,also the route pattern may be manipulating what is sent to line.

That said it does seem strange that all you see is the area code , try the trace as a starting point and post your results.

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[Evilpob]

10:35:41 idle station 1563 cid 0x28e7
10:37:13 dial 907894139429 route:ARS
10:37:13 route-pattern 2 preference 1 location 2 cid 0x2901
10:37:13 seize trunk-group 2 member 15 cid 0x29
10:35:41 idle station 1563 cid 0x28e7
10:37:13 dial 907894139429 route:ARS
10:37:13 route-pattern 2 preference 1 location 2 cid 0x2901
10:37:13 seize trunk-group 2 member 15 cid 0x29


so we receiving a 01563 the 1563 is the extension number of the user.

 

[montyzummer]

Can you include the bit of the trace showing what is sent to line please.

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[mattKnight]

Also who is the line provider?

01563 is an invalid CLI and should be filtered to the BTN by the carrier - unless you have a special arrangement with them!

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[Evilpob]

3:40:31 active station 1563 cid 0x318b
13:40:31 G711A ssff ps:20
rgn:1 [10.80.4.23]:3214
rgn:1 [10.80.6.101]:2186
13:40:31 dial 907 route:ARS
13:40:31 term trunk-group 2 cid 0x318b
13:40:31 dial 907894139429 route:ARS
13:40:31 route-pattern 2 preference 1 location 2 cid 0x318b
13:40:31 seize trunk-group 2 member 4 cid 0x318b
13:40:31 Setup digits 07894139429
13:40:31 Calling Number & Name 1563 test
13:40:31 G729A ssff ps:20
rgn:1 [10.80.4.23]:3214
rgn:2 [10.80.32.186]:2060
3:40:31 active station 1563 cid 0x318b
13:40:31 G711A ssff ps:20
rgn:1 [10.80.4.23]:3214
rgn:1 [10.80.6.101]:2186
13:40:31 dial 907 route:ARS
13:40:31 term trunk-group 2 cid 0x318b
13:40:31 dial 907894139429 route:ARS
13:40:31 route-pattern 2 preference 1 location 2 cid 0x318b
13:40:31 seize trunk-group 2 member 4 cid 0x318b
13:40:31 Setup digits 07894139429
13:40:31 Calling Number & Name 1563 test
13:40:31 G729A ssff ps:20
rgn:1 [10.80.4.23]:3214
rgn:2 [10.80.32.186]:2060

 

[montyzummer]

ok so post the following "change public-unknown-numbering 4 ext-digits 1563

also post your route pattern.

also what is in your ars for location 2 , 07 entries

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[Evilpob]

route pattern:
ROUTE PATTERNS
Route Name/Trk FRL Hop IXC BCC TSC CA-TSC ITC Service/Feature
Pat Pref Grp Lmt 0 1 2 M 4 W Request
1 Redhill
1 1 0 user y y y y y n n none rest
2 Leeds
1 2 0 user y y y y y n n none rest
5 stuttgart ISDN
1 5 0 user y y y y y n y as-needed both
6 RightFax
1 6 0 user y y y y y n n none rest
10 SIP to SM100
1 10 0 user y y y y y n n none rest
11 AACC no convers
1 10 0 user y y y y y n n none rest
20 Temp IVR
1 20 0 user y y y y y n n none rest
99 Voicemail
1 99 0 user y y y y y n y none rest


ARS:
ARS DIGIT ANALYSIS REPORT

Location: all

Dialed Total Route Call Node
String Min Max Pattern Type Number

110 3 3 5 pubu
112 3 3 5 pubu


change public-unknown-numbering 4 ext-digits 1563
Ext Ext Trk CPN CPN
Len Code Grp(s) Prefix Len
Total Administered: 18
4 5998 10 4 Maximum Entries: 9999

Note: If an entry applies to
a SIP connection to Avaya
Aura(tm) Session Manager,

 

[mattKnight]

What happens if you add an entry in the public unknown table?

Len  Code  Grp(s)  Prefix                     Len
4    1563  10      113<rest of leeds number>  10

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[Evilpob]

we have added the

Ext Ext Trk CPN CPN
Len Code Grp(s) Prefix Len
4 8 99 4
4 1015 2 113***1015 10

and that works..

i receive the full number on my phone

 

[Evilpob]

next step?

 

[montyzummer]

Next step for what , have you not solved the issue with Matts advice.

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[mattKnight]

I assume you want to send a range of numbers

If you have a range of 10 numbers 1010 to 1019


Len code trunk cpn len
4 101 2 113***101 10

I'lllet you work out differwnt range sizes.

If you need any serious help. I'm based in Bradford!

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.