CLI on Alog Lines 1

[alan24]

CLI on incoming calls on 4 alog lines is being presented as follows 07xxx-xxxxxx or 0113-xxxxxx, is this a BT issue or is the IPO at fault, S/W ver 2.1.27
Many thanks.

 

[cjinsocal581]

How is your Incoming Call Route setup? Is it blank?

 

[olbs]

Maybe if you explain what's wrong with those numbers it might help those of us not from your country.

I've had a few systems displaying an extra 0 at the start but they've all been on PRI and were carrier issues

 

[IPGuru]

BT, and a few other providers in the UK send CLI with the "-" between the SDT code (area code) & the main part of the number.
This will cause alpha taging to fail but it was fixed by Avaya in V2.1(31)
This fix has so-far not made it into V3.0 dispite repeated requests during field trials.

 

[alan24]

I thought this one had gone away, but I have just had an email from the customer with the following Monitor log.
It now seems (since the upgrade to 2.1.31) the "-" has been replaced with a space in the CallingNum field.
cjinsocal581, earlier you asked about Incoming Call Route set-up, could this have a bearing on this problem?

342927mS PRN: 56 bytes @ffe901c4 were allocated by ffe11a70 00000000 at 541270299 mS

397994mS PRN: AtmTrunk1: StateChange Idle->CLIPossibleIncoming

398045mS PRN: AtmTrunk1: Sloppy timeout (was 50 ms)

398146mS PRN: AtmTrunk1: Sloppy timeout (was 100 ms)

398146mS PRN: AtmTrunk1: StateChange CLIPossibleIncoming->Idle

398147mS PRN: AtmIO1: Block Forward OFF

398147mS PRN: AtmIO1: CLI Detection ON Equaliser ON

399153mS PRN: AtmTrunk1: CLI Message Rx'd:

399153mS PRN:

399153mS PRN: 0x4500

399153mS PRN: 0x3035

399154mS PRN: 0x3233

399154mS PRN: 0x3130

399154mS PRN: 0x3532

399154mS PRN:

399154mS PRN: AtmTrunk1: StateChange Idle->CLIAwaitData

399155mS PRN: AtmTrunk1: CLI Message Rx'd:

399155mS PRN:

399155mS PRN: 0x49a0

399155mS PRN: 0x3031

399156mS PRN: 0x3133

399156mS PRN: 0x2d32

399156mS PRN: 0x3431

399156mS PRN: 0x2036

399156mS PRN: 0x3736

399157mS PRN: 0x3000

399157mS PRN:

399157mS PRN: AtmTrunk1: CLI Message Rx'd:

399157mS PRN:

399157mS PRN: 0x5800

399157mS PRN:

399158mS PRN: AtmIO1: CLI Detection OFF Equaliser OFF

399158mS PRN: AtmTrunk1: StateChange CLIAwaitData->CLIDataSettle

399163mS PRN: AlogLine1: bchan=1: Rx'd bin CMInfo: lineid=1 callid=0 (Alert_PreIndication)

399164mS PRN: AlogLine1: bchan=1: StateChange Idle->IncomingGuard

399361mS PRN: AtmTrunk1: Sloppy timeout (was 200 ms)

399361mS PRN: AtmTrunk1: StateChange CLIDataSettle->CLIAwaitSecondRing

399676mS PRN: AtmTrunk1: StateChange CLIAwaitSecondRing->PossibleIncoming

399878mS PRN: AtmTrunk1: Sloppy timeout (was 200 ms)

399900mS PRN: AtmTrunk1: StateChange PossibleIncoming->Incoming

399906mS PRN: AlogLine1: bchan=1: Rx'd bin CMInfo: lineid=1 callid=0 (Ringing)

399906mS PRN: AlogLine1: bchan=1: StateChange IncomingGuard->Present

399907mS CD: CALL: 1.2.1 BState=Idle Cut=1 Music=0.0 Aend="Line 1" (4.1) Bend="" [] (0.0) CalledNum= () CallingNum=0113241 6760 () Internal=0 Time=1 AState=Idle

399908mS CMCallEvt: v=2 State, new=Idle old=Idle,0,0,Astate

399908mS CMCallEvt: v=2 State, new=Dialling old=Idle,0,0,Astate

399908mS CD: CALL: 1.2.1 BState=Idle Cut=1 Music=0.0 Aend="Line 1" (4.1) Bend="Main No (320)" [Queue] (0.0) CalledNum=320 () CallingNum=0113241 6760 () Internal=0 Time=2 AState=Dialling

399909mS ACD:1.2.1,MainNo,Start,0,0,



399909mS CMCallEvt: v=2 State, new=Ringing old=Idle,0,0,BState

399910mS CD: CALL: 1.2.1 BState=Ringing Cut=1 Music=0.0 Aend="Line 1" (4.1) Bend="Main No (320)" [Queue] (0.0) CalledNum=320 () CallingNum=0113241 6760 () Internal=0 Time=4 AState=Dialling

399910mS PRN: CMACDQueue::StatusAdded Main No

399911mS ACD:1.2.1,MainNo,Ringing,0,0,



399911mS CMCallEvt: v=2 State, new=Ringing old=Dialling,0,0,Astate

399911mS CD: CALL: 1.2.1 BState=Ringing Cut=1 Music=2.0 Aend="Line 1" (4.1) Bend="Main No (320)" [Queue] (0.0) CalledNum=320 () CallingNum=0113241 6760 () Internal=0 Time=5 AState=Ringing

399912mS PRN: AlogLine1: bchan=1: ProcessCallMsg 8 for callid=(lid=1, id=2, in=1) trunkCallid=(lid=1, id=2, in=1)

399912mS PRN: AlogLine1: bchan=1: State Present, process call msg 8 for callid=(lid=1, id=2, in=1)

399912mS PRN: AlogLine1: bchan=1: StateChange Present->Received

399928mS PRN: CMACDQueue::StatusRemoved Main No

399928mS CMCallEvt: v=2 State, new=ReDialling old=Ringing,0,0,BState

399929mS CD: CALL: 1.2.1 BState=ReDialling Cut=1 Music=0.0 Aend="Line 1" (4.1) Bend="Main No (320)" [Laura Galbraith] (0.0) CalledNum=320 () CallingNum=0113241 6760 () Internal=0 Time=22 AState=Ringing

399929mS CMExtnEvt: v=1 State, new=Presenting old=Idle,0,0,

399930mS CMExtnCutEvt: v=1 State, new=None old=None,0,0,

399930mS CMExtnTx: v=300, p1=1

CMSetup

Line: type=AnalogueExtn 2 Call: lid=0 id=1 in=0

Called[320] Type=Default (100) SndComp Calling[0113241 6760] Type=Unknown (0) Pres=Allowed (0)

BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw

BChan: slot=0 chan=9

UUI type=Local [......2Pd] [0x01 0x01 0x00 0x00 0x01 0x02 0x32 0x50 0x64 ]

Display [0113241 6760>Main No ]

Cause=16, Normal call clearing

Timed: 23/05/05 10:52

Locale: eng

399933mS RES: Mon 23/5/2005 10:52:40 FreeMem=4958140(22) CMMsg=5 (6) Buff=100 588 499 1433 Links=10143

399941mS CMExtnRx: v=300, p1=1

CMAlerting

Line: type=AnalogueExtn 2 Call: lid=0 id=1 in=0

399942mS CMExtnEvt: v=1 State, new=Ringing old=Presenting,0,0,

399942mS CMCallEvt: v=2 State, new=Ringing old=ReDialling,0,0,BState

399942mS CD: CALL: 1.2.1 BState=Ringing Cut=1 Music=0.0 Aend="Line 1" (4.1) Bend="Main No (320)" [Laura Galbraith] (0.0) CalledNum=320 () CallingNum=0113241 6760 () Internal=0 Time=36 AState=Ringing

399943mS ACD:1.2.1,MainNo,Ringing,0,0,LauraGalbraith



399943mS CD: REFRESH:

403425mS PRN: 48 bytes @ffe03e3c were allocated by ffe6e4a8 00000000 at 541585615 mS

403426mS PRN: 56 bytes @ffe03e84 were allocated by ffe6e4b8 00000000 at 541582763 mS

403426mS PRN: 56 bytes @ffe07b78 were allocated by ffe6e4b8 00000000 at 541582763 mS

403427mS PRN: 56 bytes @ffe8ef48 were allocated by ffe6e4b8 00000000 at 541582763 mS

406979mS PRN: AtmTrunk1: Sloppy timeout (was 4000 ms)

406979mS PRN: AtmIO1: Trunk Release

406979mS PRN: AtmTrunk1: StateChange Incoming->Idle

406980mS PRN: AtmIO1: Block Forward OFF

406980mS PRN: AtmIO1: CLI Detection ON Equaliser ON

406985mS PRN: AlogLine1: bchan=1: Rx'd bin CMInfo: lineid=1 callid=0 (Disconnect)

406986mS PRN: AlogLine1: bchan=1: StateChange Received->DiscInd

406986mS PRN: AlogLine1: bchan=1: Passed CM msg 14 to call, callid=(lid=1, id=2, in=1)

406986mS PRN: CALL: 1.2.1 Deleted leaving 0 CMCall objects

406987mS CMCallEvt: v=2 State, new=Idle old=Ringing,0,0,Astate

406987mS CMCallEvt: v=2 State, new=Idle old=Ringing,0,0,BState

406987mS CALL:2005/05/2310:52,00:00:00,007,01132416760,I,320,,,,,0,,""

406988mS PRN: AlogLine1: bchan=1: CallLost (callid=2, cause=16)

406988mS PRN: AlogLine1: bchan=1: StateChange DiscInd->Idle

406988mS PRN: AlogLine1: bchan=1: Send CmLlMessage DisconnectAck

406989mS CMExtnCutEvt: v=1 State, new=None old=None,0,0,

406989mS CMExtnEvt: v=1 State, new=PortRecoverDelay old=Ringing,0,0,

406989mS CMExtnTx: v=300, p1=1

CMReleaseComp

Line: type=AnalogueExtn 2 Call: lid=0 id=1 in=0

BChan: slot=0 chan=9

UUI type=Local [......2Pd] [0x01 0x03 0x00 0x00 0x01 0x02 0x32 0x50 0x64 ]

Timed: 23/05/05 10:52

406990mS ACD:1.2.1,MainNo,CallLost,7,0,



406990mS CD: CALL: 1.2.1 Deleted

406991mS PRN: AtmTrunk1: rx'd CmLl msg (DisconnectAck)

407419mS RES: Mon 23/5/2005 10:52:48 FreeMem=4959984(23) CMMsg=5 (6) Buff=100 594 500 1433 Links=10146

408994mS CMExtnEvt: v=1 State, new=Idle old=PortRecoverDelay,0,0,

408994mS CMExtnCutEvt: v=1 State, new=None old=None,0,0,