Vector Query :
If we collect 8 digits after an announcement and the caller mistakenly enters 9 digits, then the last digit is 'stored' so when we prompt the caller to try again and enter digits the PBX is using this stored digit as the first number in the new collection of eight (and of course will again return an incorrect choice even if they do enter a correct 8 digit account at this point).
Is there a command or trick that will clear out any 'stored' collected digits?
If we collect 8 digits after an announcement and the caller mistakenly enters 9 digits, then the last digit is 'stored' so when we prompt the caller to try again and enter digits the PBX is using this stored digit as the first number in the new collection of eight (and of course will again return an incorrect choice even if they do enter a correct 8 digit account at this point).
Is there a command or trick that will clear out any 'stored' collected digits?