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clear signal problem

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trond345

Technical User
Dec 9, 2004
40
AE
hi all,
I have MD110 BC11 SP13 connected with an IVR system using PRI Q-sig connection,there is also an AA system connected to the MD , the outside connection with the PTT were using analog trunks with the MD110, and this is the problem:
when an incoming call to the MD on the anlog trunk transfered to the IVR system (BY the AA system) and one of the IVR agents answer the call ( the IVR agents
are using the the IVR system telephones (analoge and cisci IP telephones), after the outside caller finish the call, the call didnt released(the analog trunk channel and the Q-sig channel both were not released) becouse ther is no clear signal on the analog trunk , but when the IVR agent finsh the call, the Q-sig and the anloge trunk channels should be released ( the IVR should send disconnect signal after the IVR agent drop the call , then the MD should release those channels), but this didnt happen here, even if the IVR agent drop the call, the channels are still not released, to release them , the same agent should pickup the handset then hangup again to release those channels.

these are both the analog and Q-sig route paarmetrs:

<ROCAP:ROU=6;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
6 711000000000001 4 3110000010 0 30 128 00151515 311110000030 001100

END

<RODAP:ROU=6;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
6 SL60 H'00000310 H'70040000 H'06300000 NO

END

<RODDP:DEST=67&68;
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
67 6 000500000000025000000000 0 2 0

END

<

<ROCAP:ROU=88;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
88 011010000000001 4 2100000000 0 30 128 00151515 300000000000 001100

END

<RODAP:ROU=88;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
88 TL11 H'00000022 H'00000188 H'00002815 NO

END




plz advice
 
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