clydeleon
Technical User
- Nov 28, 2013
- 4
After several months of flawless operation, call accounting is not working. The SMDR data light is constantly "on" indicating that it assumes to be receiving data constantly from the CKE5 processor. Plugged the printer directly into the SMDR and will not print any reports. NOTHING was disturbed in advance of this sudden stoppage. I know the first used CKE4 processor I bought for this system did not have a functioning SMDR port. Is this common.
When I unplug the cable at the processor the SMDR light on my Call Accounting Box goes out, indicating that it is originating from the processor and not in some altercation to the wiring.
When I unplug the cable at the processor the SMDR light on my Call Accounting Box goes out, indicating that it is originating from the processor and not in some altercation to the wiring.