Citrix server is not available??? Urgent Please

[petergood]

Anyone help?????????
Users at site A use Citix XP farm
Moved XP farm from site A to site B
Now site B can access Farm but site A cannot
Site A and B connected by 10MB pipe

Site A IP =
10.100.1.1
255.255.252.0

Site B =
172.20.150.1
255.255.252.0
What do you guys think?????? (PS not actual IP)

 

[evilmatt67]

To clarify, you've physically moved the citrix server(s) from one office to another, and changed the IP address of the machine?

Can the users at site A ping the machine in it's new location? If they are using ICA clients has the address of the server in the settings there been changed? If they were using DNS has this been changed?

Does the CMC show anything wrong?

 

[petergood]

Thanks for the quick response need to sort this before Monday or it's call in the DR team!!!!!!!
That's right they've been physically moved

Yes users can ping the citrix servers, the address has been put in PN for the citrix servers. Now the published apps appear but when you try and run the app from PN it says that the Citrix server is unavailable?????

Pete

 

[Patiwaq]

Is site A connecting thru a firewall??

Try re-setting the altaddr if they are coming from outside the firewall into your server.