Citrix Screen Corruption - Help!!

[Guest_imported]

Hi,

Some of my users experience screen corruption (looks like the client/session has run out of memory resources). I have tried a few options to remedy this but to no avail. This doesnt seem to happen after any specific period of usage, sometime it will be straight away other times it will be after 5 hours of use.

I have set the server colour settings to the same as the client (16 bit) and am now playing with the 'disk cache' option within the client settings.

 

[Dogers]

we've found that if the client has a cache set, occasionally something seems to get corrupted in it, and causes garbage to appear on the screen. The worst affected items tend to be splash screens or icons.

Setting the cache size to 1kb fixes this, at minimal/no speed cost (also cuts the hd activity noise down somewhat too! )

 

[Guest_imported]

Thank you Dodgers for your'e advice, it is apprecieted. Can you please help a little more?

Firstly is the cache you reference on the server or the client?

Secondly, is it a cache setting within Citrix or is it on the PC, e.g. the hard disk cache?

Thirdly, how do we go about changing the cache setting?

 

[rezinz28]

The cache is on the Citrix client. Open Citrix Program Neighborhood. If it is a Custom Connection get into the properties and click on the options tab anc make sure the check box for "Use Disk cach for bitmaps" is uncheck.

Good Luck,
Steve