Ran into this today, maybe it can help you guys out
Citrix support just posted a new utility to Citrix's knowledgebase called, "Print Detective".
Print Detective is an information-gathering utility that can be used for troubleshooting problems related to print drivers. It enumerates all drivers from the specified 32-bit Windows computer, including driver-specific information. It can also be used to delete specified print drivers. It also offers logging capabilities and provides a Command Line Interface (CLI).
Citrix support just posted a new utility to Citrix's knowledgebase called, "Print Detective".
Print Detective is an information-gathering utility that can be used for troubleshooting problems related to print drivers. It enumerates all drivers from the specified 32-bit Windows computer, including driver-specific information. It can also be used to delete specified print drivers. It also offers logging capabilities and provides a Command Line Interface (CLI).