Citrix Printer Problem

[TomKane]

Hi,

We are having a problem with being able to "see" a particular printer through our citrix app. We're using version 6.3.

I'm told that if I configure a printer on the users PC as default then I should be able to see it in the citrix session. I've done that but I'm not able to see the printer in the citrix session - I've tried rebooting the users pc and then setting the printer and then going into citrix but no luck.

I'm wondering if the default is set up somewhere else.

Any help would be greatly appreciated.

Thanks,
Tom

 

[TomKane]

We fixed it - what we did was we logged in using pn.exe and set the printer up at the citrix side - we can now print to that printer - it's a bit haphazard but the main thing is that it's working

 

[kingjames]

You may want to try to install the printer on the Citrix server itself or go into the ICA connection on the citrix server and make sure you're allowing for client printer mappings.