Citrix MetaFrame Presentation Server & Outlook 2003? 1

[zeveck]

I setup MFPS 3.0 and published Word 2003. This works fine.

I then tried publishing Outlook 2003, pretty much following the exact same procedure I did for Word, and everything appeared okay until I actually tried to run it from a client.

When I try to run it everything appears to be fine, but then I get:

---------------------------
OUTLOOK.EXE - Application Error
---------------------------
The application failed to initialize properly (0xc0000005). Click on OK to terminate the application.
---------------------------
OK
---------------------------

Any ideas?

 

[ascotta]

I would be uninstalling and re-installing again. Clear file directories as well in between. You could also get filemon and Regmon from

http://www.sysinteernals.com

[blue] Oh you know, just doing what I do.[/blue]

Cheers
Scott

 

[zeveck]

I can run Outlook 2003 fine locally, just not via Citrix.

 

[ascotta]

I meant uninstall from citrix server and then back on Citrix server. You have to run the tools on the citrix server too.

[blue] Oh you know, just doing what I do.[/blue]

Cheers
Scott

 

[zeveck]

No, I meant, I can run Outlook 2003 fine locally on the Citrix server. And, it runs Word and Excel fine, both locally and over Citrix. What do you mean by "the tools"?

 

[ascotta]

One of the troubleshooting tips is, does it run locally on the server. You have obviously done this, that does NOT guarantee it will run through ICA.

The tools I am talking about are filemon and regmon from the above web site.

[blue] Oh you know, just doing what I do.[/blue]

Cheers
Scott

 

[zeveck]

So, it turns out that the "solution" is to turn off Data Encryption Proection for Outlook. This seems REALLY DUMB to me...but it works...which is sad.

 

[ascotta]

Well there you go, guaranteed to be a dead clever thing eh.

But thanks for publishing the solution.

[blue] Oh you know, just doing what I do.[/blue]

Cheers
Scott

 

[walnut1]

where do you turn off the 'data encryption protection for outlook'?