Citrix ICA client failes to connect

[Mickelkpg]

Hello!
I'm having problems with connecting through ICA clients
on 3 new IBM Thinkpad A30 (W98 Sec Ed.)
When I try to connect the window "Connecting" appears for a few seconds and then it dissapears and nothing happends.

I have tried with different versions of ICA client including
the newest one 6.20, but the problem is the same.

Does anyone ha a clue about this?

(I have about 30 well functioning ICA- clients before....)

Kind regards // Micke

 

[Highland]

Sounds like a Network problem......can you see the Network Neighbourhood.....????

What protocol are you using on the servers/clients...????

R U using DHCP or static addresses....????

 

[Mickelkpg]

The network seems to work fine, ping to the Citrix-server works,printing works, so I don't think the network is a problem.

 

[MISAdmin]

Are you publishing an app or a desktop?

Are you trying to connect across a point to point network, on a LAN, or over the internet?

What protocol are you setting up for the client when you create the Citrix session?

 

[Mickelkpg]

1.I have both published apps and desktop, non of them works from the new Thinkpads.
2.Point to point network.
3.TCP/IP

 

[Highland]

Are other devices able to connect on the same Network segment....??? R they using the same Citrix client....???

 

[MISAdmin]

I had a similar problem on a couple of my clients across a point to point connection. They weren't Thinkpads, though... Anyway, on a couple of the stations, I believe I resolved this issue by looking at the properties of the ICA session that was created. By default, it was using TCP/IP + HTTP as the default protocol, and I changed it to plain TCP/IP without HTTP. That seemed to work. I think on one client, I ended up reinstalling the Citrix Client altogether... I see above that you've tried many client versions, though, so I know you have tried reinstalling the client... Check the protocol, however and see if that makes any difference.

What about the video settings? Try changing the client to connect at a basic 640x480 16 color connection and see if it works... Could be video driver related?????

 

[Mickelkpg]

Yes there are other client who can connectfrom the same segment and Yes they have one of the client versions that I have tested.
*****

I will try with only TCP/IP and 640x480.

 

[Highland]

Can you map any drives from the clients to the servers...????

 

[MadanB]

Hi Mickelkpg,

I am willing to go out on a limb and assume your laptops are running 98 or something similar. I had the exact same issue with one of our clients. I tried for almost two months. I then noticed that the laptops that couldn't connect were running 98SE. I upgraded them to 2kPro and no more issues! I am almost completly positve that it's an OS issue. Try it out on one if you can, and let me know if it works.

Thanks,
Madan

 

[Highland]

Did the drive mapping work...???...if not....

It could be the MAXMPXCT and MAXWORKITEMS problem with Win95/98.......try changing these reg. keys on the Server to be non-zero ending....(the last 2 characters)...

Hope this helps......

 

[Mickelkpg]

The problem seems to be video driver related.
When I changed the resolution to 640x480 it worked!
(I am now locking for updated drivers from IBM, because
the apllication I will run does not work in 640x480)