We are running Citrix MetaFrame XP, with a published desktop. When some users try to open a program such as Outlook (by double-clicking the icon on the Citrix desktop) the program immediately minimizes, but you can’t see it (as open but minimized) on the task bar.
We thought it wasn’t opening the program, but by accident we noticed that if you click the task bar, drag the cursor across it and let go of the cursor, all those programs you were frantically clicking upon show up on the task bar.
It doesn’t happen to everyone, and it doesn’t happen to anyone consistently. In talking with our Citrix rep, he said it is a Microsoft problem. We have an open ticket with Microsoft for it now, supposedly they have "one other reported instance" of this, and we are awaiting their reply.
Anyone have any ideas? We get daily calls from users reporting that their programs wont open. Although once they are told to click and drag everything works, but it's getting to be quite a nuisance.
Thanks!
We thought it wasn’t opening the program, but by accident we noticed that if you click the task bar, drag the cursor across it and let go of the cursor, all those programs you were frantically clicking upon show up on the task bar.
It doesn’t happen to everyone, and it doesn’t happen to anyone consistently. In talking with our Citrix rep, he said it is a Microsoft problem. We have an open ticket with Microsoft for it now, supposedly they have "one other reported instance" of this, and we are awaiting their reply.
Anyone have any ideas? We get daily calls from users reporting that their programs wont open. Although once they are told to click and drag everything works, but it's getting to be quite a nuisance.
Thanks!