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Citrix and Shadowing

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noahbear

MIS
Jan 11, 2000
1
US
When I shadow a remote user, the user claims that system performance improves. The user usually is logged in via dial in connection, while I'm logged in via a network connection. By doing this will the remote user be working in an environment that is comparable to being logged into the network. It has become and issue with our tehnical group that they cannot believe this would have any effect on performance.
 
Nor can I - is this reproducible?<br>
<br>
Mike<br>
<p>Mike Lacey<br><a href=mailto:Mike_Lacey@Cargill.Com>Mike_Lacey@Cargill.Com</a><br><a href= Cargill's Corporate Web Site</a><br>
 
I have a theory...

If you are actively using the session when shadowing, IE demonstrating to the user an application, or trying to show the user how to successfully shut down a session rather than leaving it idle for days on end, then I can understand how it may &quot;appear&quot; to be running better.

This would manifest itself in so much as when &quot;you&quot; as the shadower make any alterations, mouse movements or generate any refreshes, it will be running at the maxmimum potential speed of the lan, and be refreshed to the user that as such, creating a feel for speed improvement, as it has in effect been improved by YOUR manipulation of the session, cutting out the middle man (or WAN lag) but it WILL NOT effect the performance of the remote user it CANNOT ;-)

Dont think so anyway...

Did that make sence ? hehe
 
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