Citrix and netscape

[gbl]

We have Citrix Metaframe XP FR2 running on windows 2000 server. I have one user in our office who is trying to connect from home on a windows 98 computer using nfuse 1.7, with netscape as his browser.
I am not sure which version of Netscape he uses but it appears to be navigator. He logs in ok, but as soon as he clicks on the icon for an application he gets a message: "Unknown file type: You have started to download a file of type application - xica. Click More Info to expand Navigator's capability." He has at least two button choices, More info and Cancel. When he clicks more info he gets a message: "Plug in: Citrix winfram client available for windows 3x, 95, 98, NT". When he clicks ok he gets taken to the citrix website but it appears he is taken to a non-existant page. He told me the page displayed an "error - page not found message". I am wondering if there is a plugin for netscape browsers, especially if he using an older browser.
Any help would be appreciated.

 

[jdemmi]

Check this out....

http://support.citrix.com/kb/entry!default.jspa?categoryID=135&entryID=2314&fromSearchPage=true

Problem is, they don't give a soltuion....but I'd try installing this manually.

http://www.citrix.com/site/SS/downloads/details.asp?dID=2755&downloadID=8754

 

[gbl]

Thanks, jdemmi. The user has just tried connecting to citrix today. He downloaded the file mentioned in your link, but now he gts a message that he needs 128bit SSL encryption to gain access. I'm not sure if this is available for netscape browsers, and even whether its available for the version he is using. Does this kind of plugin exist? Or is it only a part of more recent versions of Netscape communicator?
Thanks again for your help.

 

[JeffHicks]

The encryption should not be a requirement of the browser, but rather of the client. The way NFuse works, once you connect to the site and login, it generates the ICA links your login is defined for. When you click on the link, it opens the file and (once you have the ICA Web client installed) passes it to the ICA Web Client. From there, all communications and errors are ICA client and/or Citrix server related. Check your published application to see if it is set to require 128bit SSL encryption.