we are able to access nfuse internally. externally we can get to citrix via program neigborhood by installing the ica client on the user's pc. but nfuse will not find the server from the outside. we checked everything you said to and they are all correct, any other suggestions?
Jontmke is correct. Make sure there's an alternate address set on your Citrix server.
Hopefully you're on NFuse 1.7
Set your internal address scheme in NFuse admin as say 10. or 192.168. and standard addressing (no translation). The default should then be set to alternate address.
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