Cisco VPN Client causes PC to reboot

[DrGreen26]

Has anyone had a problem with the cisco vpn client causing a pc to reboot when you try to launch the client to connect to the vpn?



Mark C. Greenwood, CNE
m_jgreenwood@yahoo.com

With more than 10 years experience to share.

 

[netmanrick]

Do you have any other VPN clients installed ?

Rick Harris
SC Dept of Motor Vehicles
Network Operations

 

[DrGreen26]

Yes,

Several are installed on a variety of OS's and this is only the second PC to ever encounter this problem. The first one had to be completely rebuilt from scratch to resolve the problem. I am sure the second one faces the same unless I can figure out what is causing it.

Mark C. Greenwood, CNE
m_jgreenwood@yahoo.com

With more than 10 years experience to share.

 

[LloydSev]

Have you uninstalled the client, then made sure the service was no longer present, then tried reinstalling the client?

Computer/Network Technician
CCNA

 

[netmanrick]

Services running was the problem we encountered.
Had a Nortel VPN client installed;tried to install Cisco client. They do not play well together.
Had to ensure the services for both clients were set to MANUAL upon bootup,then start services for client to be used.

Rick Harris
SC Dept of Motor Vehicles
Network Operations

 

[DrGreen26]

I will look into this and make sure the user does not have the microsoft vpn client installed and running in addition to the cisco vpn client etc...

Will let you know if this works.

Mark C. Greenwood, CNE
m_jgreenwood@yahoo.com

With more than 10 years experience to share.