Cisco Unity - transfer from company greeting

[doktor]

I got this question from one of our customers.
Using Cisco Unity voice mail system - is it possible to tranfer to any extension out from the company greeting?
I.e. "You have called Compnay X, please enter the 4 digit extension number or wait for the operator to answer".
The voice will just transfer to the entered extension number.
Is this possible?

///doktor
____________________________________

http://www.kandu.dk/spg153996.aspx

 

[gnrslash4life]

Do you mean regardless of whether they have a voicemail box or not?

Certifications:
A+
Network+
CCENT
CCNA Voice

 

[doktor]

Yes. Regardless of that. Most other voice mail systems can do this. If an extension/phone i forwarded to Unity, then the caller can leave a message, therwise a blind transfer is made.

///doktor
____________________________________

http://www.kandu.dk/spg153996.aspx

 

[gnrslash4life]

Go to the mailbox/call handler. Under Greetings - Choose the greeting you want - Check "Allow Transfers to Numbers Not Associated with Users or Call Handlers".

Certifications:
A+
Network+
CCENT
CCNA Voice

 

[doktor]

Thank you for your help.

///doktor
____________________________________

http://www.kandu.dk/spg153996.aspx