We have a client that we maintain and its a Cisco Unified 500 IP phone system. We normally do not work on this type of system but we are helping out the client. The time on the phones is 1 hour behind and we want to fix this for them. There was a process we found to enter some info thru the phone this did not work. Any help would be appreciated. I feel we may need to log in to system with laptop.
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Cisco Unified 500 series system
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USMC-TX-44
Systems Engineer
When was the last on-net CUCM upgrade, Switch, and OS - PC?
What Model UC ?
What model SPA500 Series IP Phones ?
How many users / Are both Switch and PC-LAN Ports being utilized on back of IP phone ? PoE ?
NTP server ? Last upgrade ?
End-of-Life was 05 / 2015....If system is older than 10 years ? Suggest SPA501G
What Model UC ?
What model SPA500 Series IP Phones ?
How many users / Are both Switch and PC-LAN Ports being utilized on back of IP phone ? PoE ?
NTP server ? Last upgrade ?
End-of-Life was 05 / 2015....If system is older than 10 years ? Suggest SPA501G
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