Hey people,
I'm installing Presence 6.0(4), CUPC logs on OK, most of the integrations I want to get working are working including softphone/deskphone integration, but when I go into Server Health, it tells me that no presence servers have been configured and I can't figure out where I need to configure it. My presence server is configured with an IP and not DNS name.
I've been reading around about it and there are articles about setting the correct Subscribe CSS and checking the SIP trunk between the CUPS and CCM servers which I've done but my CUPC is not even receiving the presence server details. When I go into Server Health in CUPC, all the details are blank (except proxy domain).
I've gone through teh deployment guides for both 6.0 and 7.0 and I can't seem to find where I've gone wrong.
When I go into the troubleshooter in CUPS, I get green ticks all round.
Hope you can help,
Thanks in advance,
Neil
I'm installing Presence 6.0(4), CUPC logs on OK, most of the integrations I want to get working are working including softphone/deskphone integration, but when I go into Server Health, it tells me that no presence servers have been configured and I can't figure out where I need to configure it. My presence server is configured with an IP and not DNS name.
I've been reading around about it and there are articles about setting the correct Subscribe CSS and checking the SIP trunk between the CUPS and CCM servers which I've done but my CUPC is not even receiving the presence server details. When I go into Server Health in CUPC, all the details are blank (except proxy domain).
I've gone through teh deployment guides for both 6.0 and 7.0 and I can't seem to find where I've gone wrong.
When I go into the troubleshooter in CUPS, I get green ticks all round.
Hope you can help,
Thanks in advance,
Neil