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Cisco not getting hold music if Ayava places them on hold

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MplsSpice

Programmer
Aug 16, 2006
22
US
Hi
Cisco callers are not hearing hold music if they are places on hold by an avaya user.
We have Cisco & Avaya they are 5 digit dial through CVP trucks that go through our 3825 router.

If Cisco places avaya on hold - Avaya hear MOH
If Avaya places avaya on hold - they hear MOH
If Cisco places cisco on hold - they hear MOH
If calls comes from the PSTN and is places on hold - they hear MOH.

Any suggestions to get this working???
 
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