Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Cisco not getting hold music if Ayava places them on hold

Status
Not open for further replies.

MplsSpice

Programmer
Aug 16, 2006
22
US
Hi
Cisco callers are not hearing hold music if they are places on hold by an avaya user.
We have Cisco & Avaya they are 5 digit dial through CVP trucks that go through our 3825 router.

If Cisco places avaya on hold - Avaya hear MOH
If Avaya places avaya on hold - they hear MOH
If Cisco places cisco on hold - they hear MOH
If calls comes from the PSTN and is places on hold - they hear MOH.

Any suggestions to get this working???
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top