Cisco Interface with Vodavi XTS----PRI Handoff issues

[telnettech]

All,

Have a customer that from time to time has to restart their phone system or the cisco router that we have on site doing a SIP to TDM ISDN-PRI handoff to them. it appears that the messaging between the 2 pieces of equipment seems to get messed up during an overnight time period and customer will notice when they come to office in the morning. We have setup the router as we have for numerous customers but are not saying that it is a pbx issue.

looking for some guidance in checking the config for both systems.


The cisco router is a 2431-T1E1 IAD with IOS 12.4.12 on it

The phone system is Vodavi XTS with firmware Eng. Ver. 3.00-2FE3 VTS Basic


Any help would be appreciated



To error is human.....if the machine doesnt work, then KICK IT !!!!!!!!!!!!!

 

[nfcphoneman]

Flash 41, Button 13 allows the T-1/PRI to reset itself if down. This is not in the manual. Try it and see if it helps.

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Jacksonville Florida Telephone Systems