Cisco ICM VARIABLE MAPPING ON Definity ECS

[defmix]

Hello

I am trying to get an Avaya Definity G3r(r.10) to accept ICM variables(variable 5) so I can display the contents of the variables onto an agents turret.

Avaya have said that it will only work in a CM.x environment but wanted to check with you guys to see if you can suggest an alternative solution.



Thanks for reading