Cisco CME NO number-unobtainable playback from FXS Port

[Xrayhead]

NO number-unobtainable playback from FXS Port
==============================================

Hi Guy's

I have an issue that I need to sort on a network I have to finish by next week. The network consists of FXS's phones on 5x1861 service routers and 3xVG224's connected to two gateways "Nortel Meridian OPT11's".The problem I have is if I dial a number not in the cisco dial plan of dial off switch through the Meridians to a non configured number all I get is a busy tone as if the end user was on the phone!

I need to get the number-unobtainable tone to generate if this happens, if I don't the users will keep dialling the wrong number and eventually call the help desk to report a fault that dose not exist!

Apart from that the network is up and running fine, calls are possessed etc,etc.

Any ideas?

Xrayhead

 

[jeter]

Several thoughts come to mind.. First have you thought about inserting a dial-peer for the other extensions and forwarding to a operator or port?

I was also wondering if you could insert a Voice Translation rule... I know you can block incoming Numbers and insert a call-block disconnect-cause incoming call-reject... Just a thought but hopfully puts you in the right direction...


SPC NVARNG
Tek-TIP Member 19,650

 

[Xrayhead]

This is what I was trying to do!!

How to change/Customize the Standard Tones and Cadence's
First you need to customize the "c1" CPTONE settings

Router(config)#voice class custom-cptone 1
Router(config-voice-class)#dualtone busy
Router(config-voice-class)#dualtone out-of-service
Router(config-voice-class)#dualtone number-unobtainable

Now apply the Custom-cptone to ALL the voice ports you want to use it with

Router(config-voiceport)#cptone c1

I still need to find the correct tone and Cadence for the UK NU and BUSY as the Cisco one's are incorrect.

Xray