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Cisco Call Manager 5.1 Hunt Group Reports

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keepsmilin456

keepsmilin456

IS-IT--Management
Apr 16, 2003
82
Anyone know of a way for Hunt Groups to report? We have 14 or so hunt groups and we would like to know how many calls each hunt group took and who answered the call in the hunt group. I'm not too impressed with the CDR Analysis & Reporting. Doesn't report what I want. Just to clarify, I'm NOT referring to ACD hunt groups. We have 2 ACD groups and the standard reports for this type of group is fine.

Thanks.
 
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