Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Cisco agent desktop freezes and disconnecting the call

Status
Not open for further replies.
BCU

BCU

Vendor
Mar 14, 2006
79
0
0
IN
I have a peculiar issue. In my office i have 11.0 version of Call Manager. The CAD gets freezes and disconnects the call. Then the agents they have to relogin to the queue for taking calls. Why this is occurring? Please suggest.
-Bcu
 
Sort by date Sort by votes
what version of UCCX?
Is it a high availability set up or single server?
Is it all agents?
Have you tried turning off windows firewall or any other antivirus and test?
 
Upvote 0 Downvote
Version:10.0 and its HA, its affecting all the agents of one particular location. Need to check by turning off the firewall and anitivirus etc.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

mikedphones
  • Question
MASS - Looking for a Cisco Call Manager support tech to move and reconfigure
Replies
0
Views
87
mikedphones
mikedphones
Gnjiro
  • Question
Cisco Ip Phone 7841, 7821 Delay when making call both inbound and outbound in sip protocol
Replies
0
Views
82
Gnjiro
Gnjiro
Russell35674
  • Locked
  • Question
Cisco VG310/320 migrate from SCCP to MGCP
Replies
1
Views
120
whykap
whykap
DTGMI
  • Locked
  • Question
Cisco ATA-191-K9 vs 3PW Mod
Replies
1
Views
106
gnrslash4life
gnrslash4life
keyset6
  • Locked
  • Question
Cisco Unity delay after Caller Input selection with Call Handler
Replies
1
Views
110
keyset6
keyset6

Part and Inventory Search

Sponsor

Back
Top