My apologies if this is the wrong forum to post this.
We're using mostly Cisco 7942s here with great success. Unfortunately, people are forgetting the training we gave them, and we really don't have anything for new hires to learn our phone system.
So we're working on that. Cisco has a really nifty downloadable/customizable tutorial ( that we want to use.
Does anyone have any experience with this? I was able to diable all the features and Soft Keys we don't use, but I don't see that any of the audio is available. All the files are there, but under the "Start Here" menu, all that is available is "Introduction."
Does anyone know how to enable the other choices under that menu that appear in the online version?
Many thanks!
We're using mostly Cisco 7942s here with great success. Unfortunately, people are forgetting the training we gave them, and we really don't have anything for new hires to learn our phone system.
So we're working on that. Cisco has a really nifty downloadable/customizable tutorial ( that we want to use.
Does anyone have any experience with this? I was able to diable all the features and Soft Keys we don't use, but I don't see that any of the audio is available. All the files are there, but under the "Start Here" menu, all that is available is "Introduction."
Does anyone know how to enable the other choices under that menu that appear in the online version?
Many thanks!