Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Cisco 7925 wireless Audio delay issues

Status
Not open for further replies.
Jan 27, 2012
7
US
We’re having a Cisco Wireless 7925 Audio delay issue. When calls are answered the first 5 to 16 seconds there is not audio available. The issue is sporadic and not easily replicated which makes it very difficult to capture traces. It appears that the wireless is not receiving the ACK in a timely manner once end users accept calls, but cannot absolutely confirm this. Continuous scanning was applied to some of the handsets, but it does not appear to have changed the behavior. We were hoping that more persistent connection would eliminate the delay.

The wireless network is running of 2 Cisco controllers using WPA2-PSK with pre-shared keys. The phones have firmware version CP7925G-1.4.3ES.1 loaded.
Has anyone seen this or have ideas on what can be done?

Thank you
 
The issue appears in the following situations.
Wireless to wireless
Wireless to Cisco desk phones
Cisco Desk Phones to Wireless
Wireless to external
External to Wireless
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top