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Cisco 7914 - expansion module - all lights solid red

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superduperlopez

Technical User
Mar 21, 2006
32
GB
Hi,

I am trying to get an expasion module 7914 to work with my 7960.
These are some extracts from my config:
CONFIG (Version=4.0(1))
=====================
Version 4.0(1)
Cisco CallManager Express
load 7914 S00104000100
load 7960-7940 P0030702T023

At the moment when I go into the ephone with the expansion module, I can NOT enter the "add-on 1 7914" command. It is simply not available and not listed when I do a "show a?" command under the ephone

It seems to me that I am using the correct firmware but I can't get the expansion module to do anything. It simply sits there with a blank screen and all the buttons lighted in solid red.

The 7960 attached to it is working properly.

the router is a 2811 with Cisco IOS Software, 2800 Software (C2800NM-ADVENTERPRISEK9-M), Version 12.4(4)XC


Any ideas why this is happening?

Thank you

 
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