Cisco 7000 router hang???? Please help!

[ciscokid00]

I shipped an older 7000 to an eBay bidder. The router worked fine but is now hanging.

The bidder got the following error:
%CBUS-3-NOMEMORY No memory for controller

Cisco has a non-descript remedy:
Recommended Action:
If this message recurs, service the hardware.

Thanks Cisco, but what do I service? modules? chassis?

I had him reseat the SP, RP and it booted but it will hang while bringing up the interfaces.

%LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet4/0, changed state to down
%LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet4/1, changed state to down
%LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet4/2, changed state to down
%LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet4/3, changed state to down

Right after this line it stops. Then it just hangs.
Damaged during shipping???

Any and all input would be appreciated.

 

[jeter]

Its possibe that it may have gotten damaged during the shipment. I would remove the case and verify that all memory cards are slotted properly. Jeter@LasVegas.com
J.Fisher CCNA