I’m having an issue transferring callers to voicemail. I can dial my voicemail pilot which is 5600 and it connects. I can transfer callers from within the phone system to voicemail. But if I set my phone to transfer to 5600 or when I’m on a call the new caller gets dropped. It is having trouble sending outside callers to unity connection. I have looked at all the settings and it seems to be configured correctly. Is there something in particular I have to configure to give outside callers the ability to reach Unity? Right now the system is configured using Skinny and it’s an integrated system.
Thanks,
Thanks,