CIL lost

[SuperTech2010]

Dear All,
we have one customer has the following problem,
always we get the following alarm "278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS":
The system is 29 lims TSW SP5.

Action have taken:
The NIU2 have Replaced.
The Call Logging PC have replaced.
The billing system was reconfigured using TCP/IP connection

but stil we have the problem.

278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 11:51:05 17 20 CLOP 009-*-**-** 2
RDATE RTIME
08MAR09 11:51:06
278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:23:03 10 390 CLOP 008-*-**-** 2
RDATE RTIME
08MAR09 15:23:05
278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:28:42 11 674 CLOP 005-*-**-** 2
RDATE RTIME
08MAR09 15:28:48
278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:34:38 15 308 CLOP 024-*-**-** 2
RDATE RTIME
08MAR09 15:34:42
278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:35:44 13 435 CLOP 023-*-**-** 2
RDATE RTIME
08MAR09 15:35:51
278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:36:27 8 920 CLOP 004-*-**-** 2
RDATE RTIME
08MAR09 15:36:32
278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:37:51 9 872 CLOP 007-*-**-** 2
RDATE RTIME
08MAR09 15:37:58
278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:39:52 12 550 CLOP 022-*-**-** 2
RDATE RTIME
08MAR09 15:39:59
278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:41:50 16 266 CLOP 006-*-**-** 2
RDATE RTIME
08MAR09 15:41:50

278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:42:36 7 1015 CLOP 001-*-**-** 2
RDATE RTIME
08MAR09 15:42:41
278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:42:41 6 1183 CLOP 002-*-**-** 2
RDATE RTIME
08MAR09 15:42:44
278 CIL DATA LOST FOR ONE OR MORE OUTPUT UNITS
DATE TIME ALP NOIF UNIT EQU INF1
08MAR09 15:42:45 5 1669 CLOP 003-*-**-** 2
RDATE RTIME
08MAR09 15:42:47

CLINP;
CALL LOGGING DATA
CALL LOGGING MODE: ACTIVATED
MOBILITY LOGGING MODE: NOT ACTIVATED
HEADER FORM DMPSIZ DISCR IN SERVICE LOGABN LOGFAL HRTBT
KFH 2 3 0 YES NO 0 NO
ORIG DIAL TIME
ALL 72 ALL
ALL 79 ALL
ALL 83 ALL
DIR LIM BPOS EVENT

HEADER FORM DMPSIZ DISCR IN SERVICE LOGABN LOGFAL HRTBT
MRM 4 3 0 YES NO 0 NO
ORIG DIAL TIME
ALL 4280 -4295 ALL
ALL 2466 ALL
ALL 2567 ALL
4280 -4295 ALL ALL
2567 ALL ALL
2466 ALL ALL
ALL 70 0-00-00
ALL 9 0-00-00
ALL 8181 ALL
ALL 7575 ALL
ALL 6902 ALL
ALL 7500 ALL
ALL 79 ALL
ALL 6908 ALL
ALL 0 ALL
T041 ALL ALL
T030 ALL ALL
T032 ALL ALL
ALL 83 ALL
ALL 72 ALL
T001 ALL ALL
DIR LIM BPOS EVENT

HEADER FORM DMPSIZ DISCR IN SERVICE LOGABN LOGFAL HRTBT
NET 4 1 0 YES NO 0 NO
ORIG DIAL TIME
10000 -19999 10000 -19999 ALL
10000 -19999 40000 -49999 ALL
40000 -49999 10000 -19999 ALL
40000 -49999 40000 -49999 ALL
ALL 7575 ALL
ALL 7500 ALL
ALL 7340 ALL
ALL 9 ALL
T041 ALL ALL
T030 ALL ALL
T032 ALL ALL
T001 ALL ALL
ALL 70 ALL
DIR LIM BPOS EVENT


END

 

[aviator051]

you are using different forms did you check them? but this is not send that alarm I thik your user's traffic is so high that log file can't send some data to your computer. try to crease cil data .
and try DMPSIZ=1 .

 

[doktor]

I can see from th e"NOIF", which is "Number of identical faults", that you get many fault codes of the type "278". The "NOIF" sStates how many times an identical error has occurred.
From your printouts, I can also see that your "DMPSIZ" both has the value of 1 and 3.
*
DMPSIZ = 1 sends information of the call immediately after the call has been ended. This gives very high traffic on your LAN all the times.
*
DMPSIZ = 3 sends information of the call when about X calls (i.e. a full 10 k buffer will be dumped per output occasion), when these X calls has been ended.

I would set DMPSIZ to 3 for all outputs.
Then check your LAN, and install common grounding between the MD110 and your SMDR server.


///doktor