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CIL data

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ericssonpro

IS-IT--Management
Jan 19, 2004
37
JO
0000 0017 NI 161 002001005 36781
0701 0008 NI 136 002001003 36781
0753 0001 NI 136 002002002 36781

Can any one please tell me what this means? cant figure out how my operator which 36781 did?what does NI mean?
 
Hi

For example the 2. row:

This means (in my opinion) that an incoming call from LIM2, ROU1 and TRU 2-3 to extension 136 is unanswered, and then answered by (diverted to) operator (36781). The end time of the call is 07-01 and the duration time is 8 units.

NI means: Incoming DID call when the answering party was not the dialled party

Hope this helps
 
A status of NI means an incoming call not answered by the dialed number.The duration of the call is 0.8 minute i.e. 48 seconds.
 
Do a CLINP; , and read the FORM register. Then do a CLFOP:FORM=your_form; and post the results.
That's the way to be sure...
 
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