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Cicso 9951 Gpickup or Pickup in CUCME?

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Avayell

IS-IT--Management
Mar 18, 2008
134
GR
I can not get it to work on CUCME 9.1 .
If is is not supported it would be a really humiliating failure.
 
can you describe how it's failing? it is supported so that's not the issue.
 
I have tried firstly with softkeys but found out that it will not work this way because they do not even show on the device.
Then i used feature buttons. When i press GPickup to pickup a phone i get busy tone.

Has anyone got it working? I am on CUCME 9.1 with 9951 SIP phones.
 
Since the 9951 is a sip phone you have to enable the soft keys in order to appear on the device. A little different than a sccp controlled phone.
I'm not sure why the feature button won't work for you, I would get the soft key working and try that as well.
Do you have the group pick up working within the system on a different model phone? Or is that also failing?
 
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