crankyralph
Technical User
I have a cics / callpilot 100, and a huntgroup on broadcast to 3 phones.
If you call the huntgroup directly, the phones ring immediately as expected.
If you call in through the pots lines / AA / CCR tree, and select 1 [transfer to the hunt group], it will ring 4-5 times before the phones will start ringing.
???????? DRT?
Any thoughts?
If you call the huntgroup directly, the phones ring immediately as expected.
If you call in through the pots lines / AA / CCR tree, and select 1 [transfer to the hunt group], it will ring 4-5 times before the phones will start ringing.
???????? DRT?
Any thoughts?