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cics - ring delay when transfer - callpilot to huntgroup

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crankyralph

Technical User
Apr 22, 2008
75
CA
I have a cics / callpilot 100, and a huntgroup on broadcast to 3 phones.

If you call the huntgroup directly, the phones ring immediately as expected.

If you call in through the pots lines / AA / CCR tree, and select 1 [transfer to the hunt group], it will ring 4-5 times before the phones will start ringing.

???????? DRT?

Any thoughts?
 
Disregard

CallPilot didn't save changes - my CCR tree was transferring to the wrong hunt group.

Knew I should have stayed in bed this am........
 
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