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CICS IRAD

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TinaJ

Programmer
Sep 8, 2003
10
US
Trying to be transfered by operator to IRAD. I have no problem dialing in remotely. I just can't remeber the
procedure to be transfered. No books handy.
Thanks
 
Try one of these codes.. I THINK IT'S Feature 9*0

(67)F 900 TO F 999 = ACCOUNT FEATURE CODE (FOR CLI)
(67)F 9**(R####N) = RAD (REMOTE ACCESS DEVICE) FITTED
(67)F 9*0 = TURNS ON MODEM FOR RAD IF FITTED
(67)F 9*1 = STARTALK (VOICEMAIL FITTED)
(67)F 9*2 = CLI (CALL LOGGER INTERFACE)FITTED


 
When you set up the dialing configuration as operator assisted and hit connect a screen pops and tells you to manually dial the telephone number for the customer and ask the attendent to dial feature 8 1 7

the call will transfer to the irad and the attendent will see the call as transfered

JerryReeve
Communications Systems Int'l
com-sys.com
 
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