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CICS, CP100 caller ID and Autoattendant

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highgravity

Technical User
May 12, 2004
71
CA
When system is set up as 0 ring answer, directly to the auto attendant, the call is transfered to the desired extension, the CID information doesn't come up, just says "transferred call". But when the call is personally answered at reception, then transferred, the CID info shows up on the desired extension phone.
What am I missing?
Thanks,
 
CLID takes 1-2 rings to reach the equipment from the CO. If you want the CLID to show up after the AA answers it, you have to program the AA to answer at 2 rings, not 0.
 
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