Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

CICS, CP100 caller ID and Autoattendant

Status
Not open for further replies.

highgravity

Technical User
May 12, 2004
71
0
0
CA
When system is set up as 0 ring answer, directly to the auto attendant, the call is transfered to the desired extension, the CID information doesn't come up, just says "transferred call". But when the call is personally answered at reception, then transferred, the CID info shows up on the desired extension phone.
What am I missing?
Thanks,
 
CLID takes 1-2 rings to reach the equipment from the CO. If you want the CLID to show up after the AA answers it, you have to program the AA to answer at 2 rings, not 0.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top