This is probably a dumb question, but I have a Polycom SoundStation conference phone plumbed in to the ATA on my CICS. It works well, but I can't figure out how to dial out on it.
make sure that the ATA is allowed access to the outside line pool. check to make sure that you have an either an external access code programmed or a code programmed for the line pool you are using.
you should be able to dial 9 from the ATA and get dial tone same as you should be able to grab intercom dial tone on a regular desk set and dial 9 to get outside dial tone.
there really is not that much more to make an outside call from an ATA
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JerryReeve
Communications Systems Int'l
com-sys.com
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